Help & FAQs
Community and Aion Support
Can a pool operator steal your Aion?
No, your stake is safe and secure by contracts on the network. A pool is never in ownership of your Aion and cannot spend your Aion or your rewards.
When will my undelegation be finalized?
Undelegation transfers take about ~1 day to finalize; this is done to ensure smooth operations of the network.
What malicious things can a pool do?
Since the network enforces strict protocol for staking operations, there aren't many malicious things that a pool operator can do. A pool operator can choose to shut down operations without informing you. After a pool shuts down, you will not earn rewards on your stake. Hence you should regularly check that your pool is active and performing well on the network.
When can I withdraw my rewards?
You can withdraw your rewards anytime; you will need enough Aion balance to do a withdrawal transaction. To withdraw rewards Click on My Delegations > Pool Image > Withdraw button
Where can I ask more questions?
You can ask more questions and reach out for help to the Aion community at https://t.me/aion_blockchain
Ledger - https://support.ledger.com/hc/en-us
Aiwa - https://getaiwa.com/#faq
Trust Wallet - https://support.trustwallet.com/hc/en-us/requests/new
The Aion Community can help you with your questions at https://t.me/aion_blockchain
Please note there will be a delay of 2-3 days before we get back to you
Updated over 3 years ago